FREQUENTLY ASKED QUESTIONS
How do I get started?
Why do you need my passport?
When do I get paid?
How does your rating system work?
I have been charged an admin fee on my payslip. What does this mean?
How do I know when I will be working?
What happens if my pay is wrong?
What happens with taxes? What if I am self employed?
I applied for a job, but have not heard back?
If you are still unsure, please email our Customer Support team (email@example.com) and we will get back to you asap.
How can I ensure that I am selected for a shift?
Nevertheless, maintaining a high rating and reliability score, whilst adding as much information about your skills and experience on your profile helps greatly. We also find that having a profile picture in your uniform (e.g. chef whites) and uploading pictures of your work is viewed favorably by employers.
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